走进旺平亮

After-sales service instructions

Since its establishment, the company has attached great importance to and developed after-sales service construction. After-sales service has grown from scratch, and has now formed a pattern of paying equal attention to sales and after-sales service. Our company always believes and adheres to the business philosophy of "integrity management, customer first, survival by quality, development by innovation".

After-sales service management system

1. Training and construction of after-sales service personnel

The company's after-sales service personnel are a team with rich professional knowledge and strong practical application ability. Our company attaches great importance to the training of after-sales service personnel, forming an integrated after-sales service management system of technical support, personnel training, and file management.

2. Service method

1. Provide 7*24 hours telephone consultation service

2. Provide 7*24 hours network support service

3. Provide first-time door-to-door service: Once customers report quality problems, after-sales service personnel will arrive at the scene immediately to solve the problem.

4. Active tracking service: Our company has established customer files, regular return visits to old customers, and tracking and supervision of product quality and service attitude by means of telephone calls and visits.

3. Quality Assurance and Measures

1. If there are quality problems during normal use during the warranty period, our company will return the product for free.

2. Provide unlimited free technical consulting services after the expiration of the warranty period.

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